It sucks!

First Fon sent an email offering three Fon routers as Christmas presents! Fantastic idea and I ordered within hours. I started planning who were going to get them; in fact, they were going to three different countries (Holland, the USA and France).

But they didn’t arrive. No word from Fon about if they were shipped. I sent an email to their support but didn’t get a reply. I’m now missing three routers; do I have to pay the 100€ to get them?

This really sucks because I have no idea about what to do now!