It’s not the product, it’s the people…

“It’s hard to believe the market for tech gadgets and accessories and replacement parts is not great enough to sustain local stores. People like me cannot be that rare. That makes little sense to me. I know the other techs I work with are having the same frustrations, and we’re always making do with duct tape and a wad of gum while we wait for replacement parts to arrive. There was a time when we could hop in the car and drive a half-mile to the nearest tech store and pick up whatever we needed.

Those days are gone. And I will miss having those resources handy.”

Circuit City RIP, 03-08-09 (Geek News Central)

I think that I’ve been to Circuit City twice; however, I think that this misses the point. These places were good if you were going to buy a cable, but they were never going to be able to maintain the massive infrastructure on the back of cable sales.

The thing that they were missing was knowledgable advice; and they were never going to be able offer that on the salaries they were offering. With little or no added value, they died.