Customer Service…

Another reason not to fly with them…

“The surge seems to have caught Ryanair, surely Britons’ least-favourite budget airline, unaware. On August 1st only 11 check-in desks were open at Stansted airport to handle 255 flights. As a result more than 700 passengers missed their planes. In the confusion armed police had to protect the staff of Ryanair (or “Riot-air”, as one passenger put it) and others from irate travellers.”

The Economist

Why doesn’t anyone use the STAR OS?

In 1981 it was light years ahead of the rest…

Digibarn: Xerox Star 8010 Interfaces, high quality polaroids (1981).

In fact, it was still better than most in 1992 when I used it at Xerox. What I had not realized until I saw these pictures was that it had basically not changed in 10 years. I recognize the system in all its details, except that I has a color screen. Makes you wonder where they would be today if they’d actually invested in it.