“That is why Tesla engineering has transitioned to focus heavily on designing the machine that makes the machine — turning the factory itself into a product.”

Master Plan, Part Deux
https://www.tesla.com/blog/master-plan-part-deux

This is something that the Toyota has always understood. TPS is the Toyota Production System and is the real secret of the company. The most important thing to Toyota is the factories.

Telsa have learnt this lesson faster than most.

In services organizations we forget this. There has been a history of under investment, hiding the benefits of automation and not implementing the basics of good organisation and team management. Where are the checklists, morning meetings and Problem Management?

This now has to change as we move to the Cloud, delivery on a massive scale and moving to the on-demand future.